Elegant and Festive Gift Box- Hardbox box pack of 3 *350 gm Honey of three different varieties

Order Processing Time:

• The orders placed before 11am are dispatched on the same day except public holidays and Sundays.
• Orders received after 11am are dispatched next working day.

Estimated Delivery Time:

• Delhi NCR region - 2 days
• North India and all metro cities: 4-5 days max
• Rest of India: 5-7 days
• For J&K, Ladakh and remote Northern Hills - 5-10 days Max
• The estimated delivery time will depend on the shipping carrier and method chosen by us.
• Please note that delivery times may vary based on factors beyond our control, including but not limited to weather conditions and unforeseen logistical challenges.

Shipping Carrier and Method:

• We carefully select the shipping carrier and method for each order to ensure reliable and timely delivery.

• We exclusively use surface transport for shipping within India.

Shipping Restrictions:

• We currently ship only within India.

• While we strive to cover most pincodes in India, there may be cases where certain pincodes are not serviceable by our chosen carrier. In such instances, we will promptly notify you and refund the full amount within 3 days.

Tracking and Order Updates:

• Once your order is shipped, you will receive a shipping confirmation email containing tracking information. You can use the provided tracking number to track the progress of your shipment.

• We also offer order status updates through SMS and WhatsApp. You will receive notifications regarding the status of your order, including shipment updates and delivery confirmation.

Shipping Costs:

• Shipping costs are calculated based on the weight, size, and destination within India of your order.

• The shipping costs will be displayed during the checkout process. Please review the total shipping cost before finalizing your order.

Address Accuracy:

• It is your responsibility to ensure that the shipping address provided during checkout is accurate and complete.

• We will not be held responsible for any delays, failed deliveries, or additional costs incurred due to incorrect or incomplete address information.We strive to provide a smooth and reliable shipping experience for our customers within India. If you have any questions or concerns regarding the shipping of your order, please contact our customer support team for assistance.

Product Returns:

• Due to the nature of our products being food items, we are unable to accept returns for hygiene and safety reasons.

• Please carefully review your order before making a purchase, including product details and quantities.

Damaged or Defective Products:

• We take utmost care in packaging and delivering our products to ensure they arrive in excellent condition.

• In the unlikely event that you receive a damaged or defective product, please contact our customer support team within [number of days] of receiving the product.

• To assist us in resolving the issue, please provide detailed information, including order number, product details, and supporting images if possible.

• We will diligently investigate the issue and, if necessary, provide an appropriate solution, which may include replacement, refund, or store credit, at our discretion.

Refunds:

•In the event of a valid refund request for damaged or defective products, we will process the refund within 7 working days of confirming the issue.

• The refund will be issued to the original payment method used during the purchase.

• Please note that it may take additional time for the refunded amount to reflect in your account, depending on your bank or payment provider.

Non-Serviceable Pincodes:

• While we strive to cover most pincodes in India, there may be instances where certain pincodes are not serviceable by our chosen carrier.

• If your shipping address falls within a non-serviceable pincode, we will promptly notify you and refund the full amount within 3 days.

Order Cancellation:

• Once an order has been placed, it cannot be cancelled or modified on website.

• If you have any concerns or need assistance, please contact us at 93158-64914 through SMS, whatsapp or call and we will be happy to help.We value your satisfaction and strive to provide high-quality products and excellent customer service. If you have any further questions or require assistance regarding refunds or returns, please contact our customer support team.