Product Returns:
• Due to the nature of our products being food items, we are unable to accept returns for hygiene and safety reasons.
• Please carefully review your order before making a purchase, including product details and quantities.
Damaged or Defective Products:
• We take utmost care in packaging and delivering our products to ensure they arrive in excellent condition.
• In the unlikely event that you receive a damaged or defective product, please contact our customer support team within [number of days] of receiving the product.
• To assist us in resolving the issue, please provide detailed information, including order number, product details, and supporting images if possible.
• We will diligently investigate the issue and, if necessary, provide an appropriate solution, which may include replacement, refund, or store credit, at our discretion.
Refunds:
•In the event of a valid refund request for damaged or defective products, we will process the refund within 7 working days of confirming the issue.
• The refund will be issued to the original payment method used during the purchase.
• Please note that it may take additional time for the refunded amount to reflect in your account, depending on your bank or payment provider.
Non-Serviceable Pincodes:
• While we strive to cover most pincodes in India, there may be instances where certain pincodes are not serviceable by our chosen carrier.
• If your shipping address falls within a non-serviceable pincode, we will promptly notify you and refund the full amount within 3 days.
Order Cancellation:
• Once an order has been placed, it cannot be cancelled or modified on website.
• If you have any concerns or need assistance, please contact us at 93158-64914 through SMS, whatsapp or call and we will be happy to help.We value your satisfaction and strive to provide high-quality products and excellent customer service. If you have any further questions or require assistance regarding refunds or returns, please contact our customer support team.